Communication Tools

Northwoods Shared Services Project

This presentation provides an overview of the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning Community, and includes its impetus and the history of collaboration in the region. It also explores resources and expectations for the project, project objectives, process deliverables, organization and approach, accomplishments, and evaluation.

Northwoods Shared Services Project

This is a Prezi presentation that overviews the Northwoods Shared Services Project in Wisconsin, including who the participants were, what services were already being shared before the project began, why the project was desirable, the resources needed and expected outcomes, the implementation path, lessons learned through implementation, plans for evaluation, and final goals of the […]

Criteria Tool for Entering Into a Shared Service Arrangement

This criteria tool was developed to help guide decision-making around entering into shared services arrangements in the Explore phase. The tool helps guide choices around key areas of success in shared service agreements including: goals and expectations, scope of the agreement, partners and stakeholders, fiscal implications, leadership and personnel. It was developed by the Northwoods […]

Planning Checklist – Phase Two: Prepare and Plan

Once a decision has been made to move forward with a cross-jurisdictional sharing arrangement, the Prepare and Plan checklist could be used to develop the shared service. The checklist systematically guides the partners through context and history, governance or organizational structure, fiscal and service implications, agreements, legal issues, logistics, communications, change management, timelines, and monitoring. […]

Project Charter Template

A project charter is a statement of the scope, objectives, expected milestones, and roles and responsibilities of staff. It can be used as a framework for partners to use during the Explore phase of the Roadmap. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning […]