This is an example from the Northwoods Collaborative on how to gather feedback from member agencies on governance, communications, staffing, management and work products. It could be used during the implement and improve phase. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning Community.
This document contains a logic model of the Northwoods project that can be used to explore expected inputs and outcomes of the project and how the success of the project will be measured. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning Community.
This tool can be used following implementation of a shared services arrangement. The questions will help stakeholders review the implementation and management strategy, communications, and monitoring and evaluation plan. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning Community.
This tool helps interested parties explore whether one agency in a shared services agreement should take the role as fiscal agent or fiscal lead. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning Community.
The Marathon County Health Department designed a time accountability system in Microsoft Access and implemented it in 2009. The purpose of the system is to have concrete documentation of how each Marathon County Health Department employee spends their time at work. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of […]
This action plan template adapted from the community toolbox lists the steps required to achieve an outcome along with who should complete the action, when it should be completed, what potential barriers may be encountered, and who should be informed about the action. It was developed by the Northwoods Shared Services Project in Wisconsin, a […]
This is a set of tools for checking in with a collaborative group, including a cover letter, a sample survey and a memorandum of results. This could be used during the monitoring and improving phase of a project to assess collaborative participant satisfaction. It was developed by the Northwoods Shared Services Project in Wisconsin, a […]
This satisfaction survey explores customer clinical experiences at a local health department, including wait time, ease of getting care, staff interaction, the payment process, perception of the facility, and confidentiality. This survey could be used to monitor and improve patient experiences. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of […]
This comprehensive report documents public health sharing efforts in Wisconsin, including an explanation of what shared services are, why services are shared, barriers to sharing services, and examples of successful sharing arrangements. In addition, authors review each phase of the Center’s Roadmap to Develop Cross-Jurisdictional Sharing Initiatives.
Shared service agreements are in widespread use in Wisconsin, especially in highly rural areas. Many people involved in shared service agreements view them as a way to enhance and expand capacity. While most key terms and provisions were found in most agreements reviewed, some important terms, such as regular review, update, and renewal procedures for […]