Assessment, Evaluation, & Quality Improvement

Monitoring and Evaluating Cross-Jurisdictional Sharing Implementation

This resource will help the stakeholders in a shared arrangement work through important evaluation questions, indicators of success and evaluation sources and methods. It includes issues to consider, indicators of success and evaluation sources and methods. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of the Center’s Shared Services Learning […]

Evaluation Workgroup Report (Ohio)

The Evaluation Workgroup was tasked with evaluating collaborations among the three health districts in Portage County, and with providing recommendations to local health officials on ways to improve those collaborative relationships. To develop the recommendations, workgroup members engaged in a series of activities with assistance from Kent State University’s Center for Public Policy and Health […]

Evaluation Workgroup: Updated Inventory of Health Department Services as of January 1, 2015

The Evaluation Workgroup was tasked with evaluating collaborations among the three health districts in Portage County, and with providing recommendations to local health officials on ways to improve those collaborative relationships. This process resulted in the chart of collaborations that are presented within the report.

Sample Member Satisfaction Survey

This is a set of tools for checking in with a collaborative group, including a cover letter, a sample survey and a memorandum of results. This could be used during the monitoring and improving phase of a project to assess collaborative participant satisfaction. It was developed by the Northwoods Shared Services Project in Wisconsin, a […]

Iron County Reproductive Health Clinic Patient Satisfaction Survey

This satisfaction survey explores customer clinical experiences at a local health department, including wait time, ease of getting care, staff interaction, the payment process, perception of the facility, and confidentiality. This survey could be used to monitor and improve patient experiences. It was developed by the Northwoods Shared Services Project in Wisconsin, a member of […]