Creating and Sharing Knowledge: Getting the Most from the Shared Services Learning Community (SSLC)

Resource Summary

This video is a keynote presentation made during the Shared Services Learning Community Meeting on March 13, 2013, and emphasizes that a vibrant and synergistic learning community is built on its members’ active commitment to sharing knowledge, experiences and perspectives across different organizations and sectors. The speaker focuses on qualities of leadership, with the ability to build trust at its core, achieved by reaching across boundaries to listen and share concerns, needs and priorities.