This manual, provided by the New York state comptroller, provides a step-by-step process for implementing shared services within a local government.
It is included in the CJS Resource Library under the categories listed below. Select a link to find other resources in that category.
- Change Management: This book addresses multiple aspects of change management, from identifying stakeholder to communicating clearly.
- Communications: This handbook has a chapter on communication and explores it across multiple entities.
- Legal Issues: The handbook has a chapter on legal authority, including who can participate and how to get started with an agreement.
This resource is also linked to the Roadmap. Select a link below to read more about each area.
- What? / Phase One: As an overview of the sharing process, this handbook would be very useful for anyone at the beginning of the sharing process.