Lincoln County Health Department Customer Satisfaction Comment Card

This is an example of a customer satisfaction survey that could be used during the Implement and Improve Phase to evaluate how well staff are interacting with customers.

Available online: http://phsharing.org/wp-content/uploads/2015/04/lincoln-county-satisfaction-survey.pdf

It is included in the CJS Resource Library under the categories listed below. Select a link to find other resources in that category.

  • Monitoring and Improving: This survey could be used to monitor current levels of customer satisfaction and to improve them.
  • Quality Improvement: This survey could be used to improve customer experiences at the health department.
  • Research and Evaluation: This survey could be used to evaluate overall customer experiences at local health departments.

 
This resource is also linked to the Roadmap. Select a link below to read more about each area.