This video is a keynote presentation made during the Shared Services Learning Community Meeting on March 13, 2013, in Kansas City, Missouri, and emphasizes that a vibrant and synergistic learning community is built on its members’ active commitment to sharing knowledge, experiences and perspectives across different organizations and sectors. The speaker focuses on qualities of leadership, with the ability to build trust at its core, achieved by reaching across boundaries to listen and share concerns, needs and priorities.
It is included in the CJS Resource Library under the categories listed below. Select a link to find other resources in that category.
- Governance: This presentation focuses on the topic of leadership as a process of engagement with others to build sustainable communities that improve lives, and how that requires stepping out of comfort zones and reaching across boundaries, whether the sharing relationship is formal or informal.
Carlee, R. (2013). Creating and Sharing Knowledge: Getting the Most from the Shared Services Learning Community
Washington, DC: International City/County Management Association (ICMA).